Support

Troubleshooting

Check common render, Shaderverse, camera, and farm problems.

Farm render does not match the UI render

Compare render_job.json from both paths. Check final USD, sublayers, render node id, and renderer args.

Render node is not found

Use the node id, node label, or display name exactly as saved in the graph.

No USD is rendered

Confirm the render node has an incoming connection that produces USD live refs.

Shaderverse does not appear

Confirm Shaderverse Read points to a look json that records the source Shaderverse graph and package paths.

Camera framing is wrong on farm

Save the camera into the graph or set an explicit camera prim path. Do not depend on the active viewport camera.

Real screenshot needed Render error panel or Log Center view showing a failed graph render, plus the generated render_job.json path.